Delivery Information

Gerbilnow uses the services of Australia Post to distribute to addresses within Australia and throughout the world. The estimated dispatch time and the estimated time it will take for the booklet to be delivered to your address are listed below.

Delivery Timeframes

The time taken for the booklet to reach you once it has been dispatched depends on where it is being sent to. This time is determined as follows:

Dispatched in 24 hours, Received in 7-10 days:

The booklet is dispatched from Australia directly to your delivery address in a country outside Australia. You should expect to receive it within 7 to 10 working days (from the working day following receipt of the dispatch email). This delivery time applies to metropolitan areas of most countries. Rural delivery may take longer.

Dispatched in 24 hours, Received in 2-3 days:

The booklet is dispatched from our Canberra fulfilment centre and sent with Australia Post to your delivery address within Australia. You should expect to receive it within 2-3 working days (from the working day following receipt of the dispatch email) for most metropolitan areas in Australia. Perth, Darwin and large cities and towns in QLD, VIC, SA & TAS can take 3-5 working days; other locations can take 4-6 days; remote areas can take longer.

Delivery Rates

Postage and Handling of the booklet by standard Australia Post services throughout Australia and worldwide is free.

Other Delivery Information

Please ensure the delivery address and receiver's name for your order is accurate and complete (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed.